Returns & Exchanges

At Online Pharmacy, we want you to be completely satisfied with your fashion purchases. If your new garments aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the items in their original packaging with all tags attached to ensure they remain protected during transit to our warehouse.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.